The SILC cluster is unbale to accept direct self-referrals for support from children, young people, parents or carers. Referrals for SILC cluster support come from our schools, Mindmate SPA, social care front door or individual social workers.
Mindmate single point of access
When a referral is made to Mindmate Spa this is triaged by a mental health practitioner. If the referral is assessed as not meeting the requirements for a referral, Mindmate spa may allocate the referral to the SILC cluster if your child attends one of our partner schools. This will be done in partnership with the family and consent must be sought.
Social care front door
When a referral is made to social care this is screened by a social worker or early help practitioner. If it is assessed that a referral to social care is not needed but there is still a need the worker will discuss the referral been allocated to the SILC cluster if your child attends one of our schools. This will be done in partnership with the family and consent must be sought.
Schools
Each of our cluster partnership schools has a pastoral officer. Pastoral staff may initiate an early help plan to assess and support your family. As part of this plan school staff may speak with you about a referral to the SILC cluster for additional support. This will be done in partnership with the family and consent must be sought.
Social worker
An allocated social worker may discuss a referral to the SILC cluster for support as part of the child’s plan. The social worker will need to submit a SILC cluster referral form, with your consent.
To access our cluster services Mindmate SPA or social care will share the referral they have received, this will then be shared with our team.
If the referral is from school or a social worker, we require a completed referral form.
Either forms provide details on what is the need and what is been requested. This helps the cluster to allocate the right services at the right time.
Each referral will be discussed at our monthly support and guidance meeting, term time only. The SILC cluster team and partners from our cluster schools attend and each case is discussed and outcomes recorded. Each family should be aware that the referral will be discussed and must have shared consent for this to happen. Families will be notified of the outcome of the Support and guidance meeting.
If you would like a referral to the SILC cluster please discuss this with your schools pastoral staff.
If you are unsure who this is please contact school directly or email the SILC cluster team at email Cluster@westsilc.org.uk with your general enquiry.
We are unable to accept referrals or discuss individual cases.